Designing the next evolution
of instant payments
Impact
- New token system and dark mode in < 1 month
- New payment experiences and product capabilities
- Full product redesign delivered in < 6 months
- Built for a platform used by 30M+ people in Spain
- Leading the integration of secure, privacy-first payment layers.
Project
overview
Background
Bizum is Spain’s leading instant payment infrastructure, used by most banks to send and receive money through banking apps using only a phone number. Launched in 2016, it now serves 30M+ users and processes millions of daily transactions.
Challenge
The challenge was to evolve Spain's most trusted payment infrastructure into a comprehensive digital wallet. I led the end-to-end redesign, establishing a future-proof system that allowed for rapid scaling and the seamless launch of the Bizum Wallet across multiple banking ecosystems.
Objectives
- Innovate while maintaining platform stability
- Build a scalable design foundation
- Evolve the product design vision and interaction patterns
- Establish a token system and enable dark mode
Starting Point
The product had grown rapidly, but the design foundation had not evolved at the same pace.
- Limited componentisation across the product
- Inconsistent patterns and interaction flows
- Accessibility standards not yet established
- Early-stage visual and interaction maturity
- No dark mode support
Existing design
New design
Dark mode
The Evolution of Instant Payments
Beyond a wallet
Bizum’s mission is to lead the next evolution of financial interaction, moving beyond traditional digital wallets to create a seamless, frictionless payment ecosystem.
- Setting the new standard for digital wallets through cutting-edge, friction-less payment capabilities
- Engineering advanced anonymization layers to ensure total identity protection in every instant transaction
- Architecting a versatile infrastructure ready to support the next generation of financial services accross 30+ banks
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